Terms

Last updated: September 24, 2026

Use of this website

The information on this website is educational and is not medical advice. Using this website, submitting a form, or booking a Fit Call does not create a physician-patient relationship. A physician-patient relationship begins only when you complete an evaluation with Dr. Batista.

Fit Call

The Fit Call is a 20-minute, non-clinical conversation to determine whether the practice is a good fit. No diagnosis, treatment recommendations, or medical advice is given. The $100 fee is credited toward a Comprehensive Evaluation (90 minutes, $1,200) or Extended Evaluation (two hours, $2,400) booked within 30 days. The Fit Call is optional; patients may book an evaluation directly.

Fees and payment

Balanced Psychiatry of New York is a private-pay, out-of-network practice. Fees are paid at the time of service, and patients are responsible for payment regardless of any insurance reimbursement. Superbills are provided for patients who wish to seek possible out-of-network reimbursement. In some cases, a courtesy claim can be submitted electronically on the patient's behalf, depending on whether the plan accepts it. This does not make the practice in network or guarantee reimbursement. Report preparation and records review are often not reimbursed.

Cancellations and missed appointments

Appointments cancelled with less than 48 hours' notice incur a $250 fee, unless the cancellation is made with less than 24 business hours' notice, in which case the full appointment fee applies instead. Missed appointments are charged the full appointment fee. These charges are not added together.

Telehealth and location

Dr. Batista can provide care only to patients who are physically located in New York, New Jersey, California, Connecticut, Florida, Illinois, Kansas, Ohio, Pennsylvania, Texas, or Virginia at the time of each appointment.

Text messaging terms

Program: Balanced Psychiatry of New York appointment reminders and scheduling messages. Frequency: varies with your appointments. Cost: message and data rates may apply. Help: reply HELP, or contact us at scheduling@balancedpsychiatry.com. Opt out: reply STOP at any time. You'll receive one confirmation message and no further texts. Carriers are not liable for delayed or undelivered messages. Text messages will not include details about your diagnosis or treatment. See our Privacy Policy.

Emergencies

This practice does not provide emergency services. If you are in crisis, call or text 988, or go to your nearest emergency room.

Contact

Balanced Psychiatry of New York · 212.869.0515 · scheduling@balancedpsychiatry.com